Queue management software
with no ticket kiosk.
The customer takes a number by scanning a QR, a screen shows the number being served per counter with a chime and a voice announcement, and your staff call the next one with a simple NEXT button on their PC. No kiosk, no proprietary hardware, nothing to install. Ideal for pharmacies, town halls, banks, reception and medical. Explore all our features.
take a number
A managed queue, without buying a kiosk
A badly managed queue means people who do not know if their turn is near, who get annoyed, and staff interrupted every thirty seconds by “who is next?”. The classic answer — a ticket kiosk — is expensive, breaks down and needs consumables. MisterSignage flips the problem: the ticket dispenser is the customer's phone, the calling display is a TV you already have, and the staff station is a browser. You run a real queue — calling per counter, priority lines, waiting time, statistics — with nothing to install and no proprietary hardware.
How it works
The customer takes a number
They scan a QR at reception and get their number on their phone, with their position in the line and the estimated wait. No paper ticket, no kiosk. Without a smartphone, staff hand out a number from their station.
The screen calls numbers
A TV shows “now serving number X” per counter, large, with a chime and a voice announcement on each call. It is added like an app to any screen — even one shared with other content.
Staff call the next one
From their PC, staff click a big NEXT button: the number appears on screen and is announced. A code entered once to pair the station, then nothing to install — no login each time.
You measure footfall
A shareable footfall dashboard shows tickets, average wait, satisfaction and footfall by hour, by service and by counter. Enough to size staffing on real numbers.
For every counter with a wait
The same software fits the trade. In a pharmacy, the “ready at the counter” pickup mode shows and announces ready orders, and priority lines move an elderly or rushed person ahead. In a town hall or public office, each service has its own hours and line, and the footfall dashboard justifies extra staff at peak times. In a bank or insurance branch, booked appointments take priority over walk-ins. In a medical practice or lab, the patient waits seated while seeing their position, with no crowding at the desk. In a company reception or service centre, a single screen directs “Counter 2 → no. A-128” when several counters share one room.
More than a number display
Priority lines
Accessibility, appointments, emergencies: these people go ahead, automatically.
Hours per service
Outside hours, the customer can't take a number and sees the next opening.
Estimated wait
Computed from the real calling pace, shown to the customer — not a fixed value.
“Ready” pickup mode
For pharmacy and click & collect: staff mark ready, the screen shows and announces.
Satisfaction rating
Optional after service (good / neutral / bad), rolled up into the footfall report.
Paper tickets possible
For people without a smartphone — staff manage numbers by hand from their station.
On which devices?
Any screen with a browser becomes the calling display: smart TV, Android box, tablet, PC or a professional reception screen. The staff station is a browser on the existing PC. The customer uses their own phone. No ticket kiosk, no dispenser, no proprietary box to buy or maintain — and you start with 1 free screen for life to test. Compare plans on the pricing page, or see other uses of a screen: meeting rooms, estate agency window and all the use cases.
Frequently asked questions
How does queue management software work?
A customer takes a number by scanning a QR code on their phone — no paper ticket, no kiosk. A TV screen shows the number being served per counter, with a chime and a voice announcement. Your staff call the next person from a simple web page on their PC (one big NEXT button). Everything runs in the browser: nothing to install.
Do I need a ticket kiosk or special hardware?
No. That is the whole point: the ticket machine is the customer's own phone (QR code), the calling display is any TV or screen with a browser, and the staff station is any PC. There is no ticket-dispenser kiosk to buy or maintain. If some customers have no smartphone, a staff member can hand out numbers manually from the same station — you keep your own ticket roll if you have one.
Is it suitable for a pharmacy, a town hall, a bank or a medical practice?
Yes — those are the core cases. Reception desks, town halls, clinics and pharmacies, banks, and any counter with a wait. You can set opening hours per service, priority lines (accessibility, appointments, emergencies), and a “ready at the counter” pickup mode for pharmacies and click & collect.
Can I manage priority lines (accessibility, appointments, emergencies)?
Yes. Priority lines let specific people (reduced mobility, booked appointments, emergencies) go ahead of the general queue. The calling screen and the staff station both handle the priority order automatically.
Is there a free queue management software?
Yes. MisterSignage gives you 1 free screen for life (watermarked) to run a real calling display, and the queue module itself is a paid feature you add when you need it — no hardware, billed per screen from a few euros a month, no commitment.
Can the screen show the estimated waiting time?
Yes. The customer sees an estimated wait, computed from the real calling pace of your counters — not a fixed guess. Outside opening hours, a service can be closed so no new number is taken, and the screen shows the next opening.
Can I see attendance statistics?
Yes. A footfall dashboard — shareable read-only with a manager, without cockpit access — shows tickets issued, average wait, satisfaction, and footfall by hour, by day, by service and by counter. An optional satisfaction rating (good / neutral / bad) can be asked at the end of service.
Is it GDPR-compliant and hosted in the EU?
Yes. MisterSignage is hosted in the European Union, a calling display shows numbers only (no personal data on screen), and billing is handled off-platform. It fits reception desks in France and Belgium.
Try your calling display for free.
1 free screen for life, no credit card. The queue module turns on when you're ready — no kiosk, no commitment.